Urenio Watch Watch: Intelligent Cities / Smart Cities

Intelligent Spaces vs a Universe of Spam

This short paper written by Accenture, a global management consulting, technology services and outsourcing company, points out some critical features of intelligent spaces.

Intelligent environments or intelligent spaces may combine a number of technologies and capabilities, from RFID tags to sensors, readers and scanners, and Web services that allow to be informed about what is happening into a physical space, to analyze it, and develop insights from it. This is a world where spaces or environments – a store, a home, a warehouse, a city street – can sense who’s there and what’s happening, and then respond in meaningful ways.

However, “the insights delivered by an intelligent space will mean that companies will know us well enough to know the answer to that and many other questions about our preferences. They will give us what we want, when we want it, solidifying our commercial relationship to them. The alternative to intelligent space is an unhappy one—a sort of “spamming of the universe” where environments might be shouting out to us with various offers and information that end up being merely a sound and fury signifying nothing”.

Source: Accenture Technology Labs