IBM announced a new solution designed to help cities of all sizes gain a holistic view of information across city departments and agencies. By infusing analytical insights into municipal operations through one central point of command, cities will be able to better anticipate problems, respond to crises, and manage resources.
The Intelligent Operations Center for Smarter Cities will allow cities to use information and analytics to make smarter and more timely decisions, helping local leaders manage a spectrum of events, both planned and unplanned, such as deploying water maintenance crews to repair pumps before they break, alerting fire crews to broken fire hydrants at an emergency scene, or anticipating traffic congestion and preparing redirection scenarios.
All cities are made up of a complex system of systems that are all inextricably linked. The Intelligent Operations Center for Smarter Cities recognizes the behavior of the city as a whole, thus providing more coordinated and timely decision-making based on deep insights into how each city system will react to a given situation
said Anne Altman, general manager, Global Public Sector, IBM.
Through a unified operations center, cities will be able to:
- Accurately gather, analyze and act on information about city systems and services, including public safety, transportation, water, buildings, social services and agencies.
- Analyze real-time information to better model and anticipate problems to minimize the impact of disruptions to citizens.
- Integrate real-time information from across multiple city systems to enable collaborative decision making for rapid response to events and incidents.
IBM created three examples of city-wide uses supported by the Intelligent Operations Center for Smarter Cities: Management of Public Safety, Transportation and Water.
- IBM Applies Analytics to City Operations; Helps Build Smarter Cities (Press release)
- Intelligent Operations Center for Smarter Cities Demo