The Smart Cities Service Integration project proposes a framework to understand the concept of smart cities. The framework suggests directions and agendas for smart city research and outlines practical implications for government professionals.
The paper “Understanding Smart Cities: An Integrative Framework” has been presented at 2012 45th Hawaii International Conference on System Sciences.
Making a city “smart’ is emerging as a strategy to mitigate the problems generated by the urban population growth and rapid urbanization. Yet little academic research has sparingly discussed the phenomenon. To close the gap in the literature about smart cities and in response to the increasing use of the concept, this paper proposes a framework to understand the concept of smart cities. Based on the exploration of a wide and extensive array of literature from various disciplinary areas we identify eight critical factors of smart city initiatives: management and organization, technology, governance, policy context, people and communities, economy, built infrastructure, and natural environment. These factors form the basis of an integrative framework that can be used to examine how local governments are envisioning smart city initiatives. The framework suggests directions and agendas for smart city research and outlines practical implications for government professionals.
About Smart Cities Service Integration project
The aim of this project is to use comparative case studies of several cities investing in integrated service strategies to develop a methodological framework to guide the integration of city services. An additional aim of this project is to build the capacity of graduate students as international researchers by working with an international team of faculty to establish a framework of service integration for smart cities of various sizes. The students will focus on specific policy domains such as environmental issues, health care, or transportation to better understand how smart city systems in use by different types of city-level governments can be integrated to deliver better services to citizens.
- Download the paper “Understanding Smart Cities: An Integrative Framework”
- Smart Cities Service Integration project