The International Organization for Standardization (ISO) published a new standard (ISO 37120:2014) in order to help cities to assess their performance and measure progress overtime, with the ultimate goal of improving quality of life and sustainability. The standard’ s uniform approach will enable cities to seamlessly compare where they stand in relation to other cities.
The indicators and associated test methods in this International Standard have been developed in order to help cities:
- measure performance management of city services and quality of life over time;
- learn from one another by allowing comparison across a wide range of performance measures; and,
- share best practices.
Areas covered by ISO 37120:2014
- Fire and emergency response
- Solid waste
- Telecommunications and innovation
- Urban planning
- Water and sanitation