CityScore is a new initiative designed to inform the Mayor and city managers about the overall health of the City at a moment’s notice.
CityScore aggregates key metrics from across the City into a single number that represents the City’ s overall performance day-to-day. Additionally, CityScore can be broken down to further investigate the metrics that are driving the score. By aggregating and displaying key metrics from across the City, CityScore helps the Mayor and other executives spot trends that need additional investigation, and measure the impact of changes to process and policy.
Individual metrics are scored by comparing current performance levels to either a target set by the City, or to a historical performance average. CityScore is an average of all individual metric scores.
The Boston’s Mayor’s Chief of Staff explains the idea in TEDxCambridge.