The world’s first city to implement International Telecommunication Union’s (ITU) Key Performance Indicators for Smart Sustainable Cities reports the results of their experience in the newly released Smart Dubai case study. The case study charts the Smart Dubai journey from its initial planning stages through to the current status of related ICT applications, highlighting lessons learned along the way. The study offers an evaluation of Dubai’s progress in meeting its smart-city objectives, evaluations undertaken using ITU’s KPIs. The results of the evaluation will assist Dubai in refining its smart-city strategy, in addition they will support ITU’s work to identify elements of the KPIs in need of review.
The pilot project undertaken by Dubai demonstrates beyond doubt their steadfast resolve to peedily join the ranks of internationally recognized smart cities and lead the global process to transform the current urban environments. The experiences related to the first year of Dubai pilot project are reflected in this case study.
This case study will provide other smart city practitioners with an in-depth view of the processes implemented during this pilot project, which will eventually allow for the benchmarking of feasible and efficient smart city practices for the future through a Smart Sustainable City Index.
This study is focussed on learning from the Dubai experience, based on a comprehensive understanding of the city’ s transition to a smart city, obtained through extensive description and analysis of that transition taken as a whole and in its context. In effect, this case study highlights the crucial importance of the Dubai smart city pilot project to the future implementation of the ITU KPIs on a global scale. Some of the main challenges and opportunities in reporting the KPIs will also be examined in this case study for the benefit of aspiring smart cities. This case study also emphasizes on the importance of this pilot project in the development of a “Global Smart Sustainable Cities Index’ together with other 15 United Nations agencies and programmes.