Urenio Watch Watch: Platforms, Apps, Solutions

The Age of Customer.gov

The Digital Communities Special Report, which appears twice a year in  Government Technology  magazine, offers in-depth coverage for local government leaders and technology professionals.  The June 2017 report explores the idea that the tech that drives 311 can help government deliver an Amazon-like experience.

The report is part of the Digital Communities program, a network of public- and private-sector IT professionals working to improve local governments’ delivery of public service through the use of technology. The program ‘” a partnership between  Government Technology  and e.Republic’ s Center for Digital Government ‘” consists of task forces that meet online and in person to exchange information on important issues facing local government leaders and technologists.