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A Literature Review of E-government Services with Gamification Elements

This document contains a literature review of the gamification topic, providing a conceptual background, and presenting a selection and analysis of the applications to e-government services. It identifies the common procedure of gamification application to e-government services, highlighting visible methodological gaps. The study characterises gamification element usage and highlights the need for a standardised methodology during element selection. Continue reading

Data-driven dashboards for transparent and accountable decision-making

Ricardo Matheus, Marijn Janssen and Devender Maheshwari (2018) have recently published an article entitled “Data science empowering the public: Data-driven dashboards for transparent and accountable decision-making in smart cities” regarding the benefits of using data-driven dashboards for the governance of smart cities. According to their research, there are significant challenges that have to be considered when designing dashboards. They suggest a set of principles that can guide the design process in order to make the decision-making process more transparent and trustful.

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