The present study is addressing the role of AI in the public sector and providing an  overview and analysis of the use and impact of AI in Public Services. The main goal of the authors is to gather information on EU Member States’ initiatives on the use of AI in public services and develop a methodology to identify risks, opportunities, drivers and barriers.

This report is published in the context of AI Watch, the European Commission knowledge service to monitor the development, uptake and impact of Artificial Intelligence (AI) for Europe, launched in December 2018. Continue reading →