As the robot industry develops and debates on the ‘rise of the robots’ increase at a global level, Centre for Cities explores how automation and artificial intelligence could transform UK cities. Their research shows that some cities will be more vulnerable than others and that, without concerted action, socio-economic divides across the country are likely to widen. Stressing the need to understand the deeper meaning of these changes, the authors explore how the skill system adapts to respond to these changes.
This chapter provides theoretical empirical information regarding methods and tools that can make co-production of public services a more efficient process. Through an exploration of six pilot case studies, authors find out that, apart from methods and tools, other skills as well as the capacity to manage the governance of co-production are crucial for this objective.